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Privacy Policy

Frequently asked questions

Here are some common questions about our organization.

When you use our website or contact us, we may collect:

  • Your name, email address, phone number, and service request details

  • Messages sent through forms, WhatsApp, or email

We use your personal information to:

  • Respond to your inquiries or service requests

  • Schedule and confirm bookings

  • Improve our services and communication

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We will never sell or share your personal information with third parties, except where required by law.

Our website may use basic cookies and analytics to improve user experience and monitor site performance.

You may request access, correction, or deletion of your personal information at any time by contacting us at neatniqi@gmail.com

Terms of Service 

By booking or using services with Neat Niqi, you agree to the following:

1. Services

Neat Niqi provides professional home organizing and decluttering services as described on our website. Services are tailored to each client’s needs.

2. Bookings & Payments

  • All bookings must be confirmed in advance.

  • Payment terms will be discussed prior to the service.

  • Cancellations require at least 24 hours’ notice.

3. Client Responsibility

  • Clients are responsible for decisions on what to keep, donate, or discard.

  • Neat Niqi will guide and support, but final choices remain with the client.

  • We are not responsible for any emotional or financial outcomes of decluttering decisions.

4. Liability

While every care is taken during services, Neat Niqi is not liable for accidental damage or loss of items unless caused by proven negligence.

5. Changes to Terms

We may update these terms from time to time. Updates will be posted on our website.